Keeping a Pulse on Employee Engagement
In the Washington Post Business section, there is an interesting article regarding monitoring employee satisfaction.
The article states that employee satisfaction is key to employee retention. However, it is not just how satisfied they are but if satisfaction is rising or if it is dropping.
The author of the article, Gilad Chen is a professor of management and organization at the University of Maryland’s Robert H. Smith School of Business.
The author and a few colleagues conducted a study on job satisfaction with four sample groups (2 military groups and 2 managerial groups).
They found that regardless of age, length of service at an organization and the highest or lowest level of satisfaction, what mattered most to employee retention was if the employee’s satisfaction was rising or declining (even only a little).
Thus, more tools that enable organizations to measure and keep a pulse on rising and declining levels of employee satisfaction become critical.
At Employ Insight, we feel that the management of the most crucial resource, employee well-being, should be something that is easy and compatible with your preferred tools and assessments to measure employee engagement.
Remember: what is important is the constant management and tracking of if the employee’s satisfaction is on an upward or downward trend.
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